Eahm2019 | AZ Groeninge Kortrijk

28th Congress of the European Association for hospital managers

Eahm2019 Ghent Belgium Hospital Azgroeninge

AZ Groeninge Kortrijk

AZ Groeninge, which has over a thousand beds (1054, to be precise), is located in the south of West Flanders, close to the French border, 30 km from Lille.

The institution strives to place the patient at the centre of the care process. The values which drive it are first and foremost respect and trust (via a participatory model), transparency, open communication, accessibility of care, listening, receptiveness and diversity.

Digital health and Big Data are two particular priority areas here. Indeed, since 2012, AZ Groeninge has been implementing an integrated computerized patient record right across the hospital. It seeks, via the data collected, to deliver greater patient safety and quality of care. As a supra-regional care centre, it hopes in this way to set the standard in terms of digital innovation.

Finally, in 2013, AZ Groeninge became the first Belgian non-university hospital to secure the International JCI (Joint Commission International) accreditation. This rating is awarded for three years, and the hospital was awarded a second accreditation in 2016.